Understanding Retail Product Consumer Law
This two day workshop will enable those in attendance to build on a new or existing knowledge base of Product and Consumer Law. We break down the jargon barriers and facilitate learning of UK law affecting businesses today. We do this by giving delegates a legal knowledge framework, enabling them to perform and work effectively within UK civil and criminal law. Delegates will experience the law from the retail and the enforcers perspective.
Objectives:
• Be able to outline the sales legislation that directly effects
your role
• Understand and detail the features of a legally binding
contract and understand how this effects your team
• State your business’s responsibilities under trade
descriptions, pricing, warranties, emissions and CCA
• Identify how a Trading Standards Officer could perceive a
situation
Who should attend: Sales teams
Content:
• Criminal and Civil Law
• Sale of Goods Act 1979
• Supply of Goods & Services Act 1982
• Making a legally binding contract
• Meeting fuel emission regulations (Kyoto)
• Trade Descriptions Act 1968
• Road Traffic Act 1988
• The General Product Safety Regulations 1994
• Consumer Credit Act 1974
• Distance Selling Regulations 2000
• The Fair Trading Act 1973
Rate: £145 per delegate or contact us for group rate (6 – 30 delegates)