Understanding the Consumer Credit Act 1974
This one day workshop focuses on the recent changes (2005 - 2008) within the
Consumer Credit Act 1974. Delegates will receive an overview of the pre and
post legislation detail, the legal aspects and gain an appreciation of how
customers, retailers and financial services work and consult within the CCA.
Those in attendance will also gain a basic understanding of the new early
settlement/early termination rules, understand the new ADR and gain an
appreciation for changes coming in 2008.
Objectives:
• To educate all selected operational staff with a basic
understanding of the Consumer Credit Act
• To assist all in attendance to increase CCA awareness
• To encourage all to gain an appreciation of why the CCA is
important to businesses
• To allow delegates to gain an understanding of the new
finance early termination rules
Who should attend: Sales, Team Leaders, Junior and Senior Management Teams
Content:
• Introduction to the CCA basics
• Basic overview of the CCA 1974
• Main changes of the recent CCA reforms
• Documentation and the law
• Why is the CCA important to the retail network
• Basic overview of funding change cycles
• Rule of 78’s & Actuarial early settlement explanations